Frequently Asked Questions

When will I receive my contact hours?

This year we had four months of virtual contact hours, and our live presentations in Copper!  For each presentation (virtual or live) you must complete the evaluation form on Whova to rate that presentation.  NOTE: that must have been done in the same month, and multiple reminders were sent.  For the live conference attendees, there is an additional online survey to complete (must be completed by July 31, 2021).  At that point, all contact hours will be complied and an email sent directly to the email on record by September 1, 2021.  If you have not received your contact hours by email by September 1, first please check your spam or junk folder.  Then reach out by email to  Thanks for being a supporter of NEC in the Rockies!

Where can I find the online survey for the Copper Conference?

The information for the online survey can be found in/on Whova as well as in your printed program you received at the conference.  An online copy of that program can be found on the main conference page on this website.

What is the cancellation policy?

The Conference cancellation policy will be the following:


$100 administrative fee if canceled by 3/31/2021 (Early Registration Deadline)

50% refund if canceled between 4/1/2021 and 6/1/2021 (Standard Registration Deadline)

0% refund if canceled after 6/1/2021 (Registration Deadline)

Refunds will be made to the card on file.


Substitutions will be accepted at any time at a 1:1 exchange.  Cancellation rates apply to pre-conference sessions as well.

If you have any other questions, please just let us know!  See you in July!